Ralph & Russo Eden Pumps 120
The Ralph & Russo Eden Pumps 120 embody the house's commitment to couture craftsmanship and feminine grace. Hand-finished in Italy from lustrous satin, each pair features our signature 120mm stiletto heel and delicate crystal embellishment at the counter.
Designed for the woman who appreciates artisanal detail, these pumps transition effortlessly from daytime elegance to evening glamour. We've sculpted the arch to cradle your foot with exceptional comfort, while the pointed toe elongates the silhouette with refined sophistication.
Couture craftsmanship details
Italian Craftsmanship & Materials
Every pair of Ralph & Russo Eden pumps is crafted in our Italian atelier using materials selected for their exceptional quality and longevity. The upper is cut from Italian satin that has been woven exclusively for our house, offering a luminous finish that catches light beautifully throughout the day.
Our artisans hand-stitch each leather insole to ensure structural integrity and optimal foot support. The 120mm heel is sculpted from solid wood, then wrapped in matching satin and reinforced with a steel shank for stability. Crystals are individually placed and secured using techniques borrowed from haute couture embroidery, ensuring they remain firmly attached through years of wear.
Sizing & Fit Guidance
The Eden Pumps 120 are designed on our signature last, which runs true to European sizing with a medium width. We recommend ordering your standard Italian or French size for the most accurate fit.
The pointed toe is crafted with a slightly relaxed toe box to accommodate natural foot shape without compromising the sleek silhouette. If you typically wear a half size, we suggest sizing up, as the leather lining will mold gently to your foot with wear. The cushioned insole provides arch support suitable for extended wear, though we always recommend breaking in new heels gradually.
Care & Maintenance
To preserve the beauty of your ralph and russo eden pumps, we recommend storing them in the provided dust bag when not in use, away from direct sunlight and humidity. Satin is a delicate fabric that can water-spot, so we advise avoiding wear in wet conditions.
For minor surface cleaning, use a soft, dry cloth to gently buff the satin. Stubborn marks should be addressed by a professional leather and textile care specialist familiar with luxury footwear. The leather sole will develop a natural patina with wear; you may choose to have a protective rubber sole guard applied by your cobbler to extend longevity on hard surfaces.
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Your Eden Pumps Questions Answered
We recommend wearing your pumps indoors for short periods initially, gradually increasing wear time over several days. The leather lining will soften and conform to your unique foot shape with gentle use.
Consider wearing them around your home on carpeted surfaces for 20-30 minutes at a time. If you experience pressure points, a professional cobbler can make minor adjustments to the insole. Most clients find their Eden pumps fully comfortable after 3-4 wears.
Minor marks can often be removed by gently buffing with a soft, dry cloth in the direction of the satin weave. For more significant staining, we strongly recommend consulting a luxury footwear care specialist rather than attempting home cleaning.
Our client services team maintains a directory of certified care professionals in major cities who are familiar with our construction methods. Water-based stains should be addressed immediately by blotting—never rubbing—with an absorbent cloth.
The Eden Pumps 120 feature a leather sole that is best suited for indoor or paved surfaces. For outdoor events, we recommend having a cobbler apply a thin rubber sole guard to protect the leather and provide additional traction on grass or uneven terrain.
The 120mm heel height also makes them less practical for soft ground—you may prefer our Eden Pumps 85 for garden or beach settings. The satin upper should be protected from moisture and grass stains whenever possible.
Unworn Ralph & Russo Eden pumps in original packaging may be returned within 14 days of delivery for a full refund or exchange. Shoes must show no signs of wear, including on the leather sole, and all original packaging and documentation must be included.
We offer complimentary size exchanges within 30 days if the original pair is unworn. Custom-ordered colors or monogrammed pieces are final sale. For detailed terms, please review our returns policy at checkout or contact our client services team.
The crystals on your Eden pumps are hand-set using couture techniques and are quite secure under normal wear. Avoid dragging the heel counter against rough surfaces or sharp edges that could catch the settings.
Store your pumps in their dust bags to prevent crystal-to-crystal contact if you own multiple embellished pairs. If a crystal does become loose, contact us within the first year for complimentary repair. After the warranty period, our atelier can replace individual crystals for a small service fee.
Yes, the Eden silhouette is offered in three heel heights to accommodate different comfort preferences and occasions. Our Eden Pumps 85 feature an 85mm (3.3-inch) heel, while the Eden Pumps 100 offer a 100mm (3.9-inch) option.
All heights maintain the same elegant pointed toe and crystal detailing. The 120mm height shown here creates the most dramatic leg line and is our most popular choice for evening events. Each height is available in multiple colorways throughout the season.
The Eden Pumps 120 are designed on a medium-width last, which accommodates most foot shapes comfortably. The pointed toe features a slightly relaxed toe box compared to extremely narrow designs, and the leather lining will give slightly with wear.
If you typically require wide-width shoes, we recommend visiting one of our boutiques for a personal fitting, or ordering two sizes to compare at home using our complimentary try-at-home service. Our client advisors can also recommend alternative Ralph & Russo styles designed with wider lasts if needed.