Ralph & Russo Privacy Policy

At Ralph & Russo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our luxury designer heels and bridal collection website. By using this site, you consent to the practices described in this policy.

What Ralph & Russo Collects When You Visit Our Designer Heels Site

Ralph & Russo collects information in the following ways:

Information You Provide Directly:

• Name and email address when you submit a contact form or subscribe to communications about our Eden collection, bridal gowns, and designer footwear

Information Collected Automatically:

• Device type, browser, and operating system
• IP address and approximate geographic location
• Pages visited on our luxury heels and bridal collection site
• Time spent on each page
• Referral source (how you found Ralph & Russo)

This information is collected through cookies and analytics tools to help us understand how visitors engage with our designer heels, Eden collection, bridal dresses, and other luxury products.

Information From Third Parties:

• Affiliate tracking data from Amazon Associates when you click links to purchase Ralph & Russo products
• Analytics data from Google Analytics to measure site traffic and user behavior on our luxury designer site

How Ralph & Russo Uses Your Information

Ralph & Russo uses the information we collect to:

• Operate and improve our luxury designer heels and bridal collection website
• Respond to your inquiries about our Eden heels, wedding dresses, and designer footwear
• Send you communications you have opted into, including updates about new Ralph & Russo product launches and designer collections
• Analyze site traffic and user behavior to enhance your experience exploring our luxury heels and bridal gowns
• Comply with legal obligations and maintain security
• Prevent fraud and protect the integrity of our brand
• Track affiliate referrals when you purchase Ralph & Russo products through our Amazon links

Ralph & Russo’s Use of Cookies and Tracking Technologies

Ralph & Russo uses cookies and similar tracking technologies to provide you with the best experience on our luxury designer site:

Essential Cookies:

Required for basic site functionality, including navigation of our Eden collection, bridal dresses, and designer heels pages.

Analytics Cookies:

Google Analytics tracks site usage, including pages visited, session duration, and traffic sources. This data is aggregated and anonymized. It helps us understand which Ralph & Russo collections — like our Eden heels or bridal gowns — resonate most with visitors.

Advertising Cookies:

Amazon Associates uses cookies to attribute qualifying purchases of Ralph & Russo products to our affiliate links. This allows us to earn commissions when you purchase our featured designer heels and bridal dresses on Amazon.com.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to navigate and experience the full range of Ralph & Russo’s luxury designer content.

How Ralph & Russo Shares Your Information

Ralph & Russo may share your information with:

• Service Providers: Third-party companies that help us operate our site, including hosting providers and analytics services. These providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to Ralph & Russo.
• Amazon.com: As part of the Amazon Associates Program, Ralph & Russo shares affiliate tracking data with Amazon to facilitate commission payments when you purchase our featured luxury heels, bridal dresses, and designer footwear.
• Law Enforcement and Government Authorities: When required by law, court order, or legal process, or to protect the rights, property, or safety of Ralph & Russo, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Ralph & Russo does not sell your personal information to third parties for their direct marketing purposes.

How Ralph & Russo Protects Your Data

Ralph & Russo implements reasonable technical and organizational security measures to protect your information, including SSL encryption for data transmission between your browser and our servers. We use secure hosting for our luxury designer heels and bridal collection site and restrict access to personal information to authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure. While Ralph & Russo strives to protect your information, we cannot guarantee absolute security. You acknowledge that you provide information at your own risk.

Your Privacy Rights When Visiting Ralph & Russo

All Users:

Regardless of your location, you have the right to:

• Access the personal information Ralph & Russo holds about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications about our Eden collection, designer heels, and bridal gowns
• Request restriction of processing

GDPR (EU/EEA Residents):

If you reside in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation:

• Right to Access: Request a copy of the personal information Ralph & Russo holds about you
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information in certain circumstances
• Right to Restrict Processing: Limit how Ralph & Russo uses your information
• Right to Data Portability: Receive your information in a structured, commonly used, and machine-readable format
• Right to Object: Object to processing of your information for direct marketing or other purposes
• Right to Withdraw Consent: Withdraw consent at any time where Ralph & Russo relies on consent to process your information
• Right to Lodge a Complaint: File a complaint with your local supervisory authority if you believe Ralph & Russo has violated your privacy rights

CCPA/CPRA (California Residents):

If you are a California resident, you have the following rights under the California Consumer Privacy Act and California Privacy Rights Act:

• Right to Know: Know what personal information Ralph & Russo collects about you and how it is used
• Right to Know About Sales and Disclosures: Know whether Ralph & Russo sells or discloses your personal information and to whom
• Right to Opt-Out: Opt out of the sale or sharing of personal information (Ralph & Russo does not sell personal information)
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Limit Use of Sensitive Personal Information: Limit the use and disclosure of sensitive personal information
• Right to Non-Discrimination: Not be discriminated against for exercising your CCPA/CPRA rights

Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA):

Residents of Virginia, Colorado, Connecticut, and Utah have rights to access, correct, delete, and port your data, as well as opt out of targeted advertising. These rights are substantially similar to CCPA rights and are subject to state-specific provisions.

How to Exercise Your Privacy Rights:

To exercise any of the rights described above, submit a request by email to the address listed in the Contact section below, or use the contact form on our Ralph & Russo luxury designer site. We will respond to your request within 30–45 days. Ralph & Russo may need to verify your identity before processing certain requests to protect your information.

Ralph & Russo and Children’s Privacy

Ralph & Russo’s luxury designer heels and bridal collection site is not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you are a parent or guardian and believe your child has provided Ralph & Russo with personal information, please contact us immediately using the information in the Contact section below. We will promptly delete any such information in compliance with the Children’s Online Privacy Protection Act (COPPA).

Third-Party Links on the Ralph & Russo Site

Ralph & Russo’s website contains links to Amazon.com where you can purchase our featured Eden heels, bridal wedding dresses, designer shoes, and luxury gowns. Our site may also contain links to other third-party websites for informational purposes.

Ralph & Russo is not responsible for the privacy practices, content, or accuracy of any third-party site. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information. Visiting external links is at your own risk.

International Data Transfers — Ralph & Russo Operates in the United States

Ralph & Russo operates in the United States. If you access our luxury designer heels and bridal collection site from outside the United States, your information may be transferred to, stored, and processed in the US. Data protection laws in the United States may differ from those in your country.

Ralph & Russo takes steps to ensure adequate protections are in place for international data transfers, in compliance with applicable law, including GDPR where relevant. By using our site, you consent to the transfer of your information to the United States.

How Long Ralph & Russo Retains Your Data

Ralph & Russo retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact Form Submissions: Typically retained for up to 12 months
• Email Subscriptions: Retained until you unsubscribe from Ralph & Russo communications
• Analytics Data: Governed by Google Analytics’ data retention policies, typically aggregated and anonymized after 26 months

If you request deletion of your information, Ralph & Russo will delete or anonymize it promptly, subject to legal retention requirements.

Ralph & Russo Email Communications

If you subscribe to Ralph & Russo communications, you will receive periodic emails about our luxury designer heels, Eden collection, bridal gowns, new product launches, and exclusive content updates.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in any email from Ralph & Russo
• Contacting us directly using the information in the Contact section below

Please allow up to 10 business days for your unsubscribe request to be processed. You may continue to receive transactional emails (such as responses to contact form inquiries) even after unsubscribing from marketing communications.

Do Not Track Signals — Ralph & Russo’s Response

Some web browsers transmit “Do Not Track” (DNT) signals to websites. At this time, Ralph & Russo does not respond to Do Not Track signals. We continue to collect information as described in this Privacy Policy.

If industry standards for responding to DNT signals are established in the future, Ralph & Russo will evaluate and may adopt such standards.

Changes to Ralph & Russo’s Privacy Policy

Ralph & Russo may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will indicate the effective date of the latest revision at the top of this page.

Material changes will be communicated with reasonable notice, such as a prominent announcement on our luxury designer heels and bridal collection site or via email if you have subscribed to Ralph & Russo communications.

Continued use of our site after changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how Ralph & Russo protects your information.

How to Contact Ralph & Russo About Privacy

To exercise your privacy rights, ask questions about this Privacy Policy, or contact Ralph & Russo regarding your personal information, please reach us at:

We will respond to your inquiry within 30–45 days. Ralph & Russo is committed to resolving privacy concerns promptly and transparently.

California “Shine the Light” Law

California Civil Code Section 1798.83 permits California residents to request information about personal information Ralph & Russo has shared with third parties for their direct marketing purposes during the preceding calendar year.

To make such a request, contact Ralph & Russo using the information provided in the Contact section above. Please include “California Shine the Light Request” in the subject line of your email.

Your Consent to Ralph & Russo’s Privacy Practices

By using Ralph & Russo’s luxury designer heels and bridal collection site, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with these practices, please do not use our site.

Ralph & Russo values your trust and is committed to protecting your privacy while providing you with exceptional content about our Eden collection, bridal wedding dresses, designer footwear, and luxury gowns.